Privacy Policy

Privacy Policy

1. Introduction

Gleam Stream Window Cleaning Services Ltd committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://www.gleamstreamwindowcleaningservices.co.uk and fill out our online quote forms. We comply strictly with the UK GDPR and the Data Protection Act 2018.

2. Data We Collect

When you use our online quote tools or contact forms, we may collect the following information that you voluntarily provide to us:

• Name

• Contact information (Email address and phone number)

• Physical address (Property location for exterior cleaning services)

• Specific details about your property or cleaning requirements

3. How We Use Your Data

We use the information we collect to:

• Process and respond to your exterior cleaning quote requests

• Schedule service bookings and contact you regarding your appointments

• Maintain our business records and internal accounting

4. Data Sharing and Third-Party Tools

We do not sell, rent, or trade your personal information to third parties. We use Google Forms and Google Sheets to safely manage and collect quote submissions. Your data is stored securely within the Google Workspace environment, which complies with international data protection standards.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under UK data protection laws, you have rights including:

• The right to access: You can ask us for copies of your personal data.

• The right to rectification: You can ask us to correct information you think is inaccurate.

• The right to erasure: You can ask us to erase your personal data in certain circumstances.

7. Contact Information

If you wish to access, update, or delete any personal data we hold about you, please email us at gleamstreamwindowcleaning@yahoo.com.